FAQ
The questions we are asked most before working together.
What do you sell?
Mainly pre-owned iPhone for business customers, ordered by model, capacity, colour and grade. Other Apple products can be quoted through the group network.
What is the minimum order?
The minimum depends on the model and the partnership model. [enter minimum order quantity]
How are devices graded?
We use one consistent cosmetic grading standard. See the Products page for the grades.
Are devices tested and data-erased?
Yes. Each device is tested for function and appearance, data-erased and recorded before shipment. [check against your real process]
Is there a warranty or returns policy?
[enter warranty period, return conditions and process]
How do you ship, and on what trade terms?
Shipping is arranged per order. [enter ship-from location, usual trade terms such as FOB/CIF, and lead time]
Which payment methods do you accept?
[enter currencies and payment methods]
How do I open a trade account?
Email us from the Contact page with your company name and country, the models and quantities you need, your expected monthly volume and the delivery location. Our team will get back to you shortly.
Are you an authorised Apple reseller?
We are an independent supplier of pre-owned devices and are not affiliated with Apple. Apple and iPhone are trademarks of Apple Inc. [check this answer against your real authorisation status]
How is Siersz related to Sunstrike?
Siersz is a sister company of the Sunstrike group. The two are separate legal entities, and Siersz draws on the group's global supply network.